The hours that the customer/key user is testing is not part of this budget. What we see is that the customer has a budget for his IT projects. Only the current test cost is hidden within the organization of that customer in the form of internal tests and/or issues arising in production environments. This is not correct, there are always costs on testing. When we start talking about RSAT with the customer, they always reply, that there is no budget. We did still release every month, but the release of MS was not included the releases with ISV and tailored solutions for the customer. Start using the Regression Suite Automation Tool.Increase your Test team so more tests can be performed in a shorter time.But please be aware at MS they are also mere humans and humans make mistakes. Do not test and have confidence at MS.Skip updates, take for example only the even or odd platform update numbers.With the current fast appearance of new versions of D365 FO (10 times a year).
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